Privacy Policy

We protect and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in compliance with the applicable data protection laws in the United Kingdom, including the General Data Protection Regulation (GDPR). Please read this policy carefully to understand how we handle your personal information.

Information We May Collect

We may collect and process the following types of personal information:

  • Contact information (e.g., name, address, email address, phone number).
  • Financial information if we have an ecommerce (e.g., payment details, bank account information). not if we use a third-party gateway.
  • Information you provide when contacting us or submitting forms on our website.
  • Information related to transactions, purchases, or services you have requested.
  • Any other information you voluntarily provide to us.

Purposes of Data Processing

We process your personal information for the following purposes:

  • To provide and improve our products or services.
  • To process your orders and payments and deliver requested information.
  • To communicate with you and respond to your inquiries.
  • To personalize your experience and tailor our offerings to your preferences.
  • To conduct analytics, research, and market surveys.
  • To comply with legal obligations and prevent fraud or unlawful activities.
  • To send you promotional materials, newsletters, or marketing communications (with your consent).

Legal Basis for Data Processing

Our legal basis for processing personal information includes the following:

  • Performance of a contract: We process personal information to fulfil our obligations when you purchase our products or services.
  • Consent: We may rely on your consent to process personal information for specific purposes, such as sending marketing communications.
  • Legitimate interests: We may process personal information based on our legitimate interests, such as improving our services or preventing fraud. We will ensure that your rights and interests are adequately protected.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When personal information is no longer necessary, we will securely delete or anonymize it.

Data Sharing and Disclosure

We may share your personal information with the following parties for the purposes stated in this Privacy Policy:

  • Service providers: We may engage third-party service providers to assist us in providing and improving our products or services, such as payment processors, hosting providers, or marketing platforms. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect its confidentiality.
  • Legal requirements: We may disclose personal information if required by law or in response to a legitimate request by a law enforcement agency or public authority.
  • Business transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction, subject to the same privacy safeguards.

Email Mailing List & Marketing Messages

This website may operate an email newsletter program to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so, but do so at their own discretion. Some subscriptions may be manually processed through prior written agreements with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website. Under the Data Protection Act 1998, you may request a copy of personal information held about you by this website’s email newsletter program if we have one. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy.

Email and Other Communications:

We may contact You by email or other means; for example, We may send You promotional offers on behalf of other businesses or communicate with You about Your use of the Website or other Services. Also, We may receive a confirmation and/or other information when You open an email from Us. This confirmation and/or other information helps Us make emails more interesting and improve Our service. If You do not want to receive email or other mail from Us, please indicate your preference through the newsletter or contact us.

Information You Provide to Us:

We receive and store any information. For example, We may collect Personal Information such as Your name, address, telephone number, email address, payment card information, browser information, and user name. You can choose not to provide Us with certain information, but then You may not be able to register with Us or take advantage of some features of Our Website or other Services. Like Business Reviews for customer testimonials and feedback or using a digital business card to gain access to first-party user data on that website or app.

External Links

Although this website only looks to include quality, safe and relevant external links like to the web photographer, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
Despite our best efforts, we cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk, and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertiser’s website through a referral program that may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may, in turn, be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk, and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate in are custom to the terms and conditions as well as the privacy policies held with each social media platform, respectively.
Users are advised to use social media platforms wisely and communicate/engage with due care and caution regarding their privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. Our Live Videos may use assets from reluctant creators.

This website may use social sharing buttons that help share web content directly from web pages to the social media platform. Before using such social sharing buttons, users are advised to do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

Through their social media platform accounts, this website and its owners may share links to relevant web pages. By default, some social media platforms shorten lengthy URLs.
Users are advised to take caution and good judgement before clicking any shortened URLs published by this website and its owners on social media platforms. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking. Therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Children’s Online Privacy Protection Act Compliance

We comply with the requirements of the Children’s Online Privacy Protection Act. We will not intentionally collect any information from anyone under 13 years of age. Our website, products and services are all directed at people who are at least 13 years old or older.

International Data Transfers

As part of our operations, we may transfer your personal information to recipients located in countries outside the European Economic Area (EEA). In such cases, we will ensure appropriate safeguards are in place to protect your personal information in compliance with applicable data protection laws.

Your Rights

As a data subject, you have certain rights regarding your personal information, including:

  • Right to access: You have the right to request access to the personal information we hold about you.
  • Right to rectification: You may request to correct or update inaccurate or incomplete personal information.
  • Right to erasure: You can request the deletion of your personal information under certain circumstances, such as when it is no longer necessary.

Complaints

Should you wish to discuss a complaint, please feel free to contact us. All complaints will be treated confidentially.
Should you feel unsatisfied with our handling of your data or any complaint you have made about our handling of your data, you are entitled to escalate your objection to a supervisory authority within the European Union. For the UK, this is the ICO (Information Commissioner’s Office), which is also our lead supervisory authority. Its contact information can be found at https://ico.org.uk/global/contact-us/.

Resources & Further Information

To exercise all relevant rights, queries or complaints please in the first instance contact either Angela or David Brown  (Connect Executive Cars Ltd Directors) on 0333 772 0334 or enquiries@connectexecutivecars.com
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office

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